Back in the Fall of 2007, Sunrise Leisure Renovation, Inc. (out of Claymont, DE), lined our concrete pool with fiberglass. It is guaranteed for life. They said they would also need to replace the skimmer in the side drain. When it was finished, it looked lovely.
In the Spring of 2008, when the pool cover was removed, I called to inform them that the area above the skimmer was cracked. Someone was sent to look at it, and the response was that it was minor, and it would be taken care of in the fall. (Sounded reasonable.)
Nobody came by in the Fall to fix it. (Maybe it was up to me to remind them, but either way...)
When the pool was uncovered this May, the problem was much worse, with the new skimmer lifting out of the ground. Besides being unsightly, it is a hazard -- someone could cut their foot on it. I called. After a month, I called back, and was told that someone had come by, taken a lo"javascript:noSpam('toxiczombi','verizon.net')">
to the CIA.